""Immediately after your report we started actively LEAN activity and we achieved a double digit improvement in productivity, bringing us in line with the market standard MGH recommended to us. We agreed to exchange these productivity improvements, that we reflected in pricing, against a volume increase to sustain employment, margin and fix cost. We had long discussion with BG with support of Japan on this subject from Nov last year to March this year. In conclusion, I would say that your report was decisive and gave us the 6 months we needed to prepare for the eventual decision to find an industrial buyer to ensure the sustainability of the site.""
Claude Vidal, General Manager Servicing and Logistics, EM&M Centre de Technologie Alsace, Sony
"MGH Consulting conducted a review of our after sales operations ascross Europe. They clearly understand the end to end reverse supply chain and made several suggestions on key areas for improvement. In all of their projects we can rely on them to deliver on time and on budget"
Dominic Dahl, Global Head of After Sales, Vodafone